8 posts tagged “phone job lead”
This looks like a great work from home job! Read all of the information, and see if it is right for you.
Wizards of the Coast, a subsidiary of Hasbro, Inc., and the world's largest publisher of adventure games, including Magic: The Gathering® Trading Card Game, Dungeons & Dragons® Roleplaying Games, and the creator of Gleemax™ ~ the new home for gamers on the web, has an exciting opportunity for a Tier I Customer Service Representative to join our team.
This position will be is working for a vendor of Wizards of the Coast to provide Tier I Customer Service support. All qualified applicants’ resumes will be shared with our vendor for pre-screening and selection. All information will be kept confidential.
**NOTE - this is a remote (telecommuting position)
POSITION PURPOSE
This position will provide the highest standard of customer support
for all Wizards of the Coast products. This includes, but is not
limited to, live chat, forum and email support for Wizards digital and
analog games.
JOB DUTIES
Essential Functions / Major Responsibilities:
- Receive and respond to inbound customer contacts in a knowledgeable, accurate and timely manner.
- Providing customers with responses/solutions in a positive,
professional and courteous manner is a prerequisite of this position.
- Demonstrate professionalism and good judgment in performing
responsibilities and interacting with managers, customers, developers,
team members, and outside authorities.
- Assist, moderate, and mentor in-game customers as part of an Online Community management program.
- Representatives will be responsible for resolving technical support requests from customers.
- Understand what information is proprietary and keep this information confidential.
- Relay customer concerns and problem trends to Leads and Managers.
- Gather and enter data from support interaction into designated software.
- Maintain expert working knowledge of current and upcoming Wizards of the Coast products.
QUALIFICATIONS
Education and Training:
- High school diploma or equivalent required
- Continuing education in Business a plus
Prior Related Experience:
- Two or more years of experience in the customer service field, including live chat moderation, required.
- Experience providing Game and Technical support desired.
- Strong knowledge of Wizards’ games and products desired.
Knowledge, Skills and Abilities:
- Able to learn and adapt quickly in a demanding customer service environment.
- Excellent typing/written skills (50 wpm minimum)
- Ability to work effectively in a fast paced, aggressive environment.
- Excellent organizational and communication skills.
- Ability to work flexible hours. Will be necessary to work weekends and holidays.
- Effective communication skills
- Working knowledge of MS Office and Instant Messenger (AIM, MSN)
- Ability to work effectively with strong attention to detail required.
- Ability to work with team to improve and develop processes as needed.
- Excellent follow through skills.
Requirements:
* This position is a remote (telecommuting) position
* Internet connectivity required
* Personal Computer required
* Ability to work at a computer and sit for long periods of time.
Applications must be submitted online. To apply online, click on the following link: http://ww2.wizards.com/jobs
Verification agents will workout of their own home or office but must have a quiet office setting. Agents must have high speed Internet, long distance service (unlimited), great communication skills and the ability to work well under pressure and meet deadlines. Agents will verify work submitted and note each account per our policy and procedures. Applicants must have great typing skills and clerical skills, Testing will be provided. Applicants must pass a criminal background check. Pay ranges from $9-$13 per hour based on experience. ONLY EXPERIENCED TELECOMMUTE WORKERS WILL BE CONSIDERED.
Bid4Spots.com helps advertisers purchase radio airtime at dramatically reduced rates through a unique reverse-auction process. A video demo of the process is available to view at www.bid4spots.com. The system is a fast-growing, unique method that helps advertisers get tremendous value out of their ad buys (lots of spots, very low cost) and helps radio stations quickly, easily and confidentially sell their “unsold” inventory that would otherwise go to waste. Microsoft Office Live has asked Bid4Spots to provide a radio buying tool for their community of users and we are seeking Media Auction Tour Guides to help their members understand the process of creating an auction and creating a commercial.
Phone Support Representative - Radio Advertising Auction (Work from home)
We are seeking Phone Support Representatives to explain the auction process to potential advertisers over the telephone. This is a work-at-home opportunity, so you can be anywhere in the U.S. and hours are flexible. Availability for after-hours phone support of our potential clients is a plus but most calls will likely come during the regular work day.
This is not a sales position; advertisers come to us, all you have to do is help them through the process.
Since our system is a very unique radio airtime purchasing process, you would be given complete training in the process, as well as exposure to case studies of success.
Qualifications:
The ideal candidate will be conversant in/or have some knowledge of
media terminology, comfortable with technology and familiar with online
auctions (such as eBay). In addition, candidates need to possess
exceptional customer service skills and an upbeat and friendly
attitude, as well as the following:
• Excellent communication and interpersonal skills
• Comfort with responding to inbound calls from potential and current clients
• General knowledge of internet
• Ability to troubleshoot and successfully resolve client problems
• Ability to work independently from home
• Excellent telephone etiquette
• Experience with media airtime sales a plus
This is a great work at home opportunity! Those looking to reenter the work force are also encouraged to apply.
Fastembtapes.com is looking for customer service reps.
We are currently looking for the following: experience with embroidery or embroidery digitizing, reasonable foreign language skills (german, french, and/or spanish).
To learn more about their business, please visit: Fastembtapes.com
To apply, email resume or questions to ryan@fastembtapes.com
After applying for this position, please come back and share you experiences by leaving a comment!
A new high tech, dynamic internet-based company that takes pride in the online selling of replacement HVAC parts is seeking independent contractors to join its team of professionals. You will be given the opportunity to work from the comfort of your own home while earning money. This is perfect for candidates with call center experience.
Join us for a Webinar on April 21
Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/321115554
Register Now
Title: Internet Order Takers
Date: Monday, April 21, 2008
Time: 8:00 PM - 9:00 PM EDT
System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista
Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer
Earn money based on your production, up to $10 per hour with commission. We offer training to qualified candidates.
If you are interested, call Steve at 215-783-0148
Send resume to gymnut3@aol.com
www.hvacplus.com
Job Description:
Responsible for responding to leads and providing customer service of
clients in a fast paced and highly spirited work environment.
Take inquiries, order entries, expedite orders, prepare and send marketing information.
Accurately prepare quotes, sales orders, and purchase orders.
Requirements:
Strong customer service, presentation and organizational skills.
Excellent oral, written and interpersonal skills.
Must be self motivated, methodical, detail oriented and reliable.
Must possess strong knowledge of Microsoft Word, Excel, and Outlook.
Knowledge of Quickbooks is helpful.
Reliable internet access required along with home office equipment (fax & phone and printer ).
Earn money based on your production, up to $10 per hour with commission. We offer training to qualified candidates.
Inbound CSR & Sales - Weekends only
The home based Customer Service/Inbound CSR & Sales Agent works out of their own home. They receive inbound calls from customers interested in ordering products. The Home Agent takes customer orders, provides additional product information and is responsible for sales.
We provide paid training.
Pay Rate: $7.25 hr.
Convergys offers, paid time off, tuition reimbursement and employee discounts.
You may also apply by following the instructions below:
1. Go to: www.convergysworkathome.com
2. Click on “Apply now” – located to the left of screen under “How do I become a remote agent”
3. Complete profile
4. Choose the position titled: “Inbound CSR & Sales $7.25/hr Weekend only”
Description:
Join the staff of the biggest breast cancer fundraising event - the Breast Cancer 3-Day, benefiting Susan G. Komen for the Cure and the National Philanthropic Trust. This is a full-time, temporary position, where you will work from home to inspire, inform and engage people in joining the 3-Day community over the phone and email. We’re looking for a few enthusiastic people with excellent communication and customer service skills who want to go to work for a good cause.
For more information, visit the Employment Opportunities page at www.The3Day.org or submit your resume to jobs@event360.com.
Additional Qualifications:
Responsibilities:
• Management of communication activities to reach aggressive sales
goals and maximize participation rates and fundraising performance
• Support of walker recruitment and marketing activities including
inbound phone shifts, outbound call initiatives and email response
• Direct interaction with walker community through phone and email to
engage participants in the event and answer questions to help ensure on
event participation
• Development and implementation of sales and customer service strategies and tactics, operational plans, and materials
• Management of contacts in web-based database to generate performance reports and create targeted communication plans
• Oversight of voicemail response and other communication modes, as directed by the Participant Acquisition Manager
• Support of local field programs including informational meetings,
training walks, outfitter clinics, team programs and expos
• Work closely with local field staff to coordinate information regarding local programming efforts
• Act as first point of contact for all donation and matching gift questions
• Act as the company liaison via phone and email for the events’ participants, volunteers and donors throughout the year
• Perform other duties as delegated by the Participant Acquisition Communications Manager
• Handle crisis and emergency situations as they arise in a professional and calm manner
• Represent the beneficiaries of the Breast Cancer 3-Day in a positive and respectful manner
How to Apply:
Please send cover letter and resume to jobs@event-360.com or visit www.the3day.org for more details.
This is an outstanding job opportunity for the right person.
Currently we are looking for 1 commerce caller with dental background. This position would require you to make 60-80 calls per day to the dental community. As well as, update information in the database and provide a limited amount of administrative support. This is a laid back position and perfect for someone who needs flexibility. This position requires a dedicated 8 hours a day however; you can work between 6:00am and 6:00pm, Monday-Friday. You MUST have your own computer to work from your home.
Please do not respond to this ad if you do not have dental background as you will not be considered.
- Location: Work from home
- Compensation: $13.00 to $15.00 an hour
- Telecommuting is ok.

