4 posts tagged “customer service job”

CareOne, Inc., part of the Ascend One family of businesses, headquartered in Maryland provides a variety of products and services to help consumers better manage their finances.

If you are an outstanding customer services professional who wants to join an industry leader dedicated to helping people, consider giving up your daily commute (and those high gas prices!) and becoming a Virtual Customer Care Associate! You provide your professional experience, ability to work independently, home office, computer, and internet/phone connectivity -- we provide training, support, Internet-based computer systems required to perform your job.

Qualifications for this position include:
-Some college/advanced education preferred
-Minimum two years of customer service experience, including some recent contact center telephone customer service experience
-Excellent communication skills
-Good data entry and multi-tasking skills (must be able to enter information into customer accounts while actively listening to customers)
-Professional home office environment
-Personal computer
-Proven ability to work with little/no supervision and independently
-High speed internet connection and a dedicated telephone (regular not VOIP) line (no long distance services required -- only unlimited inbound calling is needed)
-Ability to attend five to six weeks of paid training in Tampa in early August (must be able to commute daily to training) - M-F, 9 to 6
-Following training, must be able to work a schedule that includes evenings (such as 1 p.m. to 11 p.m., M-F) or includes Saturday with a weekday off (such as M,T,W,F, and Saturday, 9 a.m. to 6 p.m.)

Click here to apply!

Our Customer Representatives offer the highest quality of customer feedback, appointment reservations, and follow up services to our clients. Our employees enjoy flexible work schedules combined with a state-of-the-art virtual call center at their disposal. We hope to hear from you soon!

For a more detailed description of duties for a job as a DGA Customer Representative, please contact us by forwarding any background information, and a resume to employment@mynewbdc.com. We will respond promptly with the information that you request.

To visit their website, click here.

A dynamic, rapidly growing national employee benefits service provider, is seeking an experienced Benefits Consultant to work from home and handle the day-to-day servicing of our small business clients in the Texas market. This is outstanding career opportunity for employee benefits specialists looking to telecommute and join an innovative company that has created an exciting niche in the employee benefits space.  This is a salaried position with a quarterly bonus plan.

Duties:

• Successfully service and maintain assigned book of business;
• Manage the entire renewal process;
• Conduct needs analysis at renewal time;
• Advise clients in reducing costs while offering competitive benefits options;
• Assist with enrollment, claims, billing and other service issues that arise;
• Build relationships with clients through proactive communications;
• Communicate and educate clients on latest trends, concerns and changes in the industry.

Job Requirements:

• Prior experience in broker agency or benefit administration firm a must;
• Current life and health insurance license;
• Must live in Texas;
• Strong attention to detail;
• Familiarity and practical knowledge of quoting process and tools;
• Must be self-motivated and disciplined;
• Excellent written and verbal communication skills;
• Strong organizational skills;
• Proficient in Microsoft Excel; familiar with database applications;
• Knowledge of health and ancillary products;
• Ability to thrive in fast-paced environment;
• Minimum 3 years experience in the insurance industry.
  

We offer a competitive compensation and benefits package including medical, dental, STD/LTD/Life/AD&D, FSA, 401(k) with match, generous paid time off policy, as well as growth opportunities and an exciting and upbeat working environment. Please submit resume with salary requirements.

Click here to apply

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Hello,

My name is Michelle and I am the HR Manager for Venture Marketing.

We handle customer and technical support for over 200 major companies, and are adding nearly 25 more clients in February 2008. Due to this, we are hiring 100-200 new contractors to add to our staff. Contractors will be responsible for reading the materials provided on the campaign(s) that they are assigned to, and expect to have a good overall understanding of the company/products.

You will be providing email and live chat support via our help center, no phone is required. Pay is a $$11.50-13.50/hr, with productivity bonuses, and contractors our expected to work a minimum of of 10 hours each week.  In addition, contractors should be able to check their email 7-10 times through the workday.

I will be the official representative for Venture on the board, however please be patient with me in my responses as this is not my main responsibility.

Interested parties should send resumes to: MBrenneman@Venturellc.hyperoffice.com

Qualified Candidates will receive a confirmation email with a short training manual, necessary software to complete the job and an invitation to join us for a webinar on February 1st.

Good Luck!
Michelle Brenneman,
HR Coordinator