Super Email Server Administrator (Work from home office)

Are you a super Email Server Administrator or Postmaster who is bored and looking for a new challenge?  JangoMail (www.jangomail.com) is seeking a detail-oriented and experienced Email Server Administrator to join our small, nimble, unique, and fun team. JangoMail is a Dayton, Ohio based highly profitable, rapidly growing and successful web-based e-mail marketing system that allows businesses to create, send, and track e-mail campaigns. JangoMail was launched in the fall of 2001 and has over 1,800 customers worldwide varying in size and industry. JangoMail is strictly opt-in and does not allow the use of purchased, rented or harvested lists with our system.

The Email Server Administrator will be responsible for setting up and maintaining the entire JangoMail SMTP delivery infrastructure.

PRIMARY JOB RESPONSIBILITIES

• Setting up, managing, and maintaining our Windows 2003-based SMTP servers (currently have over 40).
• Helping customers setup authenticated email with SPF, SenderID, DomainKeys, and DKIM.
• Investigating/escalating suspect e-mail and handling abuse-related issues
• Working with various whitelisting and feedback loop (FBL) programs with Yahoo, Hotmail, AOL, Comcast, and other major email providers
• Advising JangoMail clients on best-practices to ensure optimal email deliverability
• Managing relationships with ISPs
• Monitoring deliverability metrics (delivered, bounced, inbox, complaints, blacklists, etc.)
• Recommending projects/tools which will assist in overall deliverability, such as those offered by Habeas, Return Path, and Pivotal Veracity
• Monitoring SMTP log files, looking for blocks, and resolving those blocks

REQUIRED SKILLS AND EXPERIENCE

• Strong work history and references
• Knowledge of the SMTP protocol and the individual SMTP commands
• Windows Server 2003 administration
• Initimate knowledge of how DNS (Domain Name System) works, particular MX and TXT records
• Excellent customer service skills
• Superior written communication
• Strong organization skills and attention to detail
• Must be a whiz at analyzing numerical data, graphs, charts, and trends over time
• Ability to lead and carry out tasks independently from a virtual home office
• At least 3 years hands-on experience administering email servers

To apply:

Send cover letter in the body of your email and your resume as an attached Word .RTF (Rich Text Format) file to ajay@us.jangomail.com Your cover letter should include a description of your experience in the world of e-mail server administration along with why you are the perfect candidate for this job.  Lastly, to prove that you have experience with e-mail servers, please also attach, as a .txt or .log file, a snippet from an SMTP log file...it doesn't have to be an entire log, just 10 lines or so showing a completed SMTP transaction will suffice.