Internet customer service support needed - Work from home

This is a contract position with opportunity to convert to a full-time salaried position. The candidate must have relevant experience in customer service via online chat and phone. This is a work-from-home position. The candidate must have a PC and a high-speed Internet connection.

Duties include:

• chatting with customers via live chat
• managing online knowledge base and FAQ
• processing orders
• running reports
• account management

Experience needed:

• 3-5 years working in Internet customer service
• excellent writing/typing communications skills
• customer relationship management skills
• self-starter

Contract requirements:

• a computer with Internet service and an email account
• a telephone and cell phone
• ability to work from home or remote office

Compensation:

• monthly base plus commissions
• pre-IPO stock options

Send resume and references to:
iCopyright, Inc. / Clip&Copy
4580 Klahanie Drive SE, Number 475
Issaquah, WA 98029
jobs@iCopyright.com
(206) 484-8561