Home Based Customer Service Representatives - Pacific Time Zone

This really looks like a great job lead! I would apply if I lived in the Pacific Time Zone.

An established, exciting and growing transportation company in the New York metro area is starting a new product into the travel, leisure and entertainment industry providing high-end New York City sightseeing tours to the high-end tourist market. The company seeks smart, energetic and ambitious people to join its team as Home Based Customer Service Representatives.

The Home Based Customer Service Representative involves interacting via the telephone first-hand with tourist clients and providing the highest quality customer service. The ideal candidate will be a smart, quick thinker, extremely organized, detail oriented and very personable. 

Primary Responsibilities:

• Manage client requests via the telephone.
• Client requests will be regarding detailed information on specific sightseeing tours and/or estimates on project cost
• Manage the sightseeing tour bookings which includes scheduling and payment processing.
• Work continually to exceed the expectations of our clients

The ideal candidate would also:

• Possess very strong interpersonal skills
• Be able to articulate in a professional manner
• Be able to think creatively and quickly troubleshoot any issues
• Bilingual a plus but not necessary (Spanish, German, French, Chinese)
• Prior customer service experience a plus.

Flexible part-time hours available.

Compensation

Hourly and commensurate with experience

Locations:  Seeking personnel with legal work authority in the United States. Specifically looking for personnel located in the Pacific Time Zone.

 
To Apply:
Please email cover letter and resume to ty@wingsair.net. Please put resume in the body of the email. NO ATTACHMENTS WILL BE OPENED.

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